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Statement on USPS Service Standard Changes
Updated On: Oct 04, 2021

Statement on USPS Service Standard Changes

September 30, 2021

The United States Postal Service is implementing changes starting Friday October 1 that will slow down mail delivery for tens of millions of people and affect billions of pieces of mail. That date marks the first day of the new service standards for First Class Mail and Periodicals which USPS management is implementing as part of their 10-year plan. The changes lengthen the delivery target from the previous two and three-day standard to as many as five days for many pieces of mail, depending on distance of travel.

This is a step backward for the Postal Service and for millions across the country who rely on speedy mail service. The union remains convinced that the service standard changes will only drive away mail volume and much-needed postal revenue. The APWU opposes these service standard changes and will continue our fight to ensure the people receive the fast and reliable service that they’ve come to expect and that they deserve.

Earlier this year, the APWU led an effort with organizations across A Grand Alliance to Save our Public Postal Service in opposing the service standard changes when they were under review by the Postal Regulatory Commission. Collectively the union and allies organized over 130,000 comments from the public which were submitted to the PRC and the Postal Service. While the PRC was critical of USPS’ proposals, postal management ultimately decided to pursue the service standard changes nonetheless. 

APWU has long campaigned not only in defense of the existing standards, but for a restoration of speedier service standards which were in place before July 1, 2012. At that time, overnight First Class Mail within cities and towns was still in place, along with the two and three-day standard coast-to-coast. 

“The people deserve the prompt, reliable and efficient mail service promised under the law,” said APWU President Mark Dimondstein. “Postal workers are proud to serve our communities every single day. We believe management’s response to months of poor performance should be to improve service and regain the public’s trust, instead of this focus on moving the goalposts and slowing service standards. We’ll stay united with the public until the service standards and postal performance reflect the needs of the public for quality and fast service.” 


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